Products and Care
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The finger rubber gloves included in our kits are made of latex which are also hugely used in clinics and hospitals. It will however not be suitable for people who are allergic to latex.
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My mold ripped after demolding, can I get a new one?
We regret to inform you that we cannot be responsible for a mold after a casting has been made. Our refund and replacement policy only cover items damaged during transit or a manufacturing defect which needs to be informed within 14 days of order receipt. For a mold being ripped is not a defect... -
My UV resin had cured in the bottle, how did it happen?
UV resin is best used within 6 months of receipt date. Even if it is still sealed and stored away, it can still harden under varying temperatures. If your UV resin is still within 6 months of receipt date, please provide us your order number and photos of the cured UV resin via the "Contact Us" ... -
What are the difference between the various subscription boxes?
| Subscription Name | Theme | Have Resin | Contents | | ----------------- | ----- | ---------- | -------- | | Collaboration Box | Disney/Warner Bros/S&T Exclusive/ Future License Partners | Yes | Resin, Exclusive Silicone Molds, Design Films, Charms, Pigment Colors, Glitters, Inclusions, Acce... -
What is the difference between 1:1 UV Resin and 3:1 UV Resin?
1:1 UV Resin is fast curing within 6 hours, 3:1 UV Resin requires over night cure. 3:1 UV Resin is more bubble free and crystal clear than 1:1 UV Resin -
What is the difference between Hard and Soft UV resin?
Hard UV Resin This type of UV resin gets cured under ultraviolet or direct sunlight. It is very useful and famous in resin crafts applications. The hard UV resins are available in thick and thin texture. The thinner one is good for applications like mold, bezel filling, and mixing with pigments ... -
What is the difference between the Squishy gel and UV soft resin?
Squishy gel is silicone and more squishy, soft resin is is resin and only bendable -
What is the difference between the Squishy Maker Gel and the Silicone Mold Maker?
Both products are different. Our squishy maker gel is way softer, like mochi but the 2 part silicone is more for making molds. -
What is the difference between thin and thick resin?
Thin UV resin is particularly suitable for very thin layers and spreads by itself in narrow and filigree shapes and bezels. With the thick UV resin, you can easily create dome effects. ... If you work with flowers instead, a thick resin is better suited because it permeates the flower better and ... -
Why are batteries not included with the UV light/ torch?
As batteries may be listed under the Controlled & Prohibited Goods for Import for some countries, hence we do not include batteries with the UV light. You may purchase any brand of batteries in size AAA in your country and install it according to the directions provided at the battery slot. -
Why do my D20 mold have slight tears after casting?
It is common to have slight tears to D20 dice mold due to the small opening vs the actual size of the dice. In order to prevent tears, you can use mold releasing agent, soak in warm or soapy water before demolding and push from the bottom of the mold up. Please refer to this guide to better car... -
Why is my AB resin not filled to the top?
Our resin is not filled by volume but by weight. When you weigh the bottles, it will adds up the to the total weight. -
Why is my new UV torch not working?
The cartridge needs to be correctly inserted as per the arrow indicated. If it is still not working after ensuring that the cartridge is inserted correctly, please contact us and attach a photo of the UV torch. -
The reason why your pieces are sticky has several reasons: Mixing too much glitters Mixing too much pigment dye Using incompatible pigment dye/powder Solid colors need more layers and more time under the light Curing time too short Using a low watt light source You will need to use UV resin in t...