Subscription Requirements
Minimum Box Requirement
To take advantage of our subsidised rate, there is a minimum requirement of 2 boxes. This ensures that you receive the best value for your investment in our resin craft supplies.
Skipping a Box
We understand that sometimes the theme of a particular box may not align with your current needs or interests. Therefore, you have the option to skip the next box until a theme you like is available. This flexibility allows you to tailor your subscription to better suit your preferences.
Cancelling Your Subscription
After you have fulfilled the minimum requirement of 2 boxes, you are free to cancel your subscription at any time. We aim to provide a hassle-free experience, so you can manage your subscription according to your needs.
How to Manage Your Subscription
- Visit Our Store: Go to our online store.
- Account Login: Log in to your account using your registered email and password.
- Subscription Settings: Navigate to the subscription settings to skip a box or cancel your subscription.
- Confirmation: Ensure you receive a confirmation email for any changes made to your subscription.
Contact Us
If you have any questions or need further assistance, please do not hesitate to contact our customer service team. We are here to help you make the most out of your Sophie & Toffee subscription.
- Email: support@sophieandtoffee.com
- Store URL: sophieandtoffee.com
Thank you for choosing Sophie & Toffee for your resin craft supplies. We look forward to serving you!
This FAQ page is for informational purposes and is subject to change. Please refer to our Terms and Conditions for the most up-to-date information.