Subscription Boxes

  • Can I just purchase an item from the subscription box instead of subscribing?

    Sophie & Toffee: Your Go-To Destination for Unique Subscription Boxes Are you a fan of exclusive and themed subscription boxes that cater to your creative side? Look no further than Sophie & Toffee! As a leading brand in the education supplies and services industry, we take pride in cura...
  • Can I only purchase the first month's subscription Box?

    There is a minimum requirement of 2 boxes in order to enjoy the subsided rate. You may still choose to skip the next box until the theme you like or cancel the subscription after 2 boxes have been fulfilled.
  • Can I purchase past subscription boxes?

    Unfortunately, we do not bring back past boxes in our subscription series. If there are any extras, some of the boxes or the individual items will be made available in our store at regular price, estimated 1 or 2 months after the launch under the "Limited Edition Boxes" category or via this link ...
  • How does the Elves Starter Box works together with The Elves Box subscription?

    Sophie & Toffee: Empowering Your Resin Crafting Journey Sophie & Toffee is a leading name in the education supplies and services industry, dedicated to providing enthusiasts with the tools and resources needed to excel in resin crafting. As a new subscriber, you are invited to embark on ...
  • How do I cancel my subscription?

    We hate to see you go! Did you know you can skip the next billing of your next subscription box if you need a short break or switch subscription plans by cancelling the current subscription and subscribing to the next preferred subscription plan. To cancel, log into your My Old Subscription Box ...
  • How do I skip a month in my Subscription Portal?

    For monthly subscription plans only: New subscription portal - The monthly subscription can be skipped at anytime. However, if you do not wish to receive the subsequent box, you will need to skip before your auto renewal date stated in your subscription portal. Once your plan has auto renewed, y...
  • How do I update addresses in the subscription page?

    You will need to login to your subscription portal and update your addresses for your subscriptions. Please note that address will not be changed for subscription orders which have already been billed. You will need to contact our Customer Service via our website contact form so that we may assis...
  • I cancelled my subscription - why did I receive a box?

    Per our cancellation policy, monthly subscriptions must be cancelled by 11:59 PM SGT on the day prior to your processing date in order to avoid the next box. If you cancelled after your subscription was processed for the month, then a box will still ship the following month. Our subscription boxe...
  • Is there a 50% for subscription boxes?

    The subscription boxes are already 50% discounted for our existing subscribers. The boxes made available eventually at our e-store are priced approximately 50% more for the public.
  • My bank credit card cannot support international subscription purchases, can I purchase a prepaid subscription instead?

    You can subscribe to our prepaid subscriptions (3 months, 6 months for Elves/ Pixie Box or bi-monthly & Annual for Disney), these are auto-renewing prepaid subscriptions.
  • What is the benefits of subscribing to a subscription box compared to purchasing the items individually?

    The Benefits of Subscribing to Sophie & Toffee's Subscription Box Sophie & Toffee is a leading brand in the education supplies and services industry, offering a unique subscription box service that provides customers with a curated selection of items delivered directly to their doorstep....
  • When do the subscription box ship?

    As the items in the subscription boxes are specially curated and design exclusively by Sophie & Toffee. These lovely items have to go through the designing and then the manufacturing process and finally packing them together with love. The boxes ships immediately once ready, fresh from our fa...
  • Where can I find the subscription box shipping status?

    Do you know? You can check on the subscription box shipping status here - https://sophieandtoffee.com/pages/subscription-box-shipping-updates The page refreshes often and provides live shipping updates of your subscription boxes.