Subscription Boxes

• Can I just purchase an item from the subscription box instead of subscribing?

  At Sophie & Toffee, we believe in offering our subscribers a truly unique experience. That's why the items included in each subscription box are exclusive to that particular month's theme. Our team works tirelessly to design, manufacture and source high-quality and innovative products that al...

• Can I only purchase the first month's subscription Box?

  Subscription Requirements Minimum Box Requirement To take advantage of our subsidised rate, there is a minimum requirement of 2 boxes. This ensures that you receive the best value for your investment in our resin craft supplies. Skipping a Box We understand that sometimes the theme of a parti...

• Can I purchase past subscription boxes?

  Sophie & Toffee Subscription Boxes FAQ Welcome to Sophie & Toffee! We specialize in providing top-quality resin craft supplies and subscription boxes. Our subscription boxes are a popular way for our customers to receive exclusive and exciting items every month. Below, we address some co...

• How does the Elves Starter Box works together with The Elves Box subscription?

  The Elves Starter Box: Your Gateway to Resin Crafting Are you ready to dive into the world of resin crafting but unsure where to start? Look no further than our Elves Starter Box. This specially curated box is designed to equip you with the essential tools required to kickstart your resin crafti...

• How do I cancel my subscription?

  We hate to see you go! Did you know you can skip the next billing of your next subscription box if you need a short break or switch subscription plans by cancelling the current subscription and subscribing to the next preferred subscription plan. To cancel, log into your My Old Subscription Box ...

• How do I skip a month in my Subscription Portal?

  For monthly subscription plans only: New subscription portal - The monthly subscription can be skipped at anytime. However, if you do not wish to receive the subsequent box, you will need to skip before your auto renewal date stated in your subscription portal. Once your plan has auto renewed, y...

• How do I update addresses in the subscription page?

  You will need to login to your subscription portal and update your addresses for your subscriptions. Please note that address will not be changed for subscription orders which have already been billed. You will need to contact our Customer Service via our website contact form so that we may assis...

• I cancelled my subscription - why did I receive a box?

  Sophie & Toffee Subscription Cancellation Policy Welcome to Sophie & Toffee, your trusted partner in resin craft supplies. We understand that sometimes circumstances change, and you may need to cancel your subscription. This article provides detailed information about our cancellation po...

• Is there a discount for subscription boxes?

  Why Choose Sophie & Toffee Subscription Boxes? Our subscription boxes are carefully curated to include a variety of educational supplies and creative materials. Each box is designed to provide a unique and engaging experience, making learning fun and interactive. Here are a few reasons why o...

• My bank credit card cannot support international subscription purchases, can I purchase a prepaid subscription instead?

  Explore Our Subscription Boxes At Sophie & Toffee, we offer unique subscription boxes designed to fuel your creativity and learning journey. Our subscription boxes are perfect for anyone looking to explore new crafting techniques, discover innovative materials, and enjoy a curated selection ...

• What is the benefits of subscribing to a subscription box compared to purchasing the items individually?

  The Benefits of Subscribing to Sophie & Toffee's Subscription Box Sophie & Toffee is a leading brand in the resin craft supplies industry, offering a unique subscription box service that provides customers with a curated selection of items delivered directly to their doorstep. Subscribin...

• When do the subscription box ship?

  Subscription Box Process Each item in our subscription boxes goes through a meticulous process: Designing: Our creative team designs each item exclusively for our boxes. Manufacturing: The designs are then brought to life through our manufacturing process. Packing: Finally, the items are packed...

• Where can I find the subscription box shipping status?

  Check Your Subscription Box Shipping Status We understand that staying updated on the shipping status of your subscription boxes is crucial. That's why we have made it easy for you to check the status of your shipments online. You can access live shipping updates at any time by visiting our dedi...