How do I skip a month in my Subscription Portal?

For monthly subscription plans only:

New subscription portal -
The monthly subscription can be skipped at anytime. However, if you do not wish to receive the subsequent box, you will need to skip before your auto renewal date stated in your subscription portal. Once your plan has auto renewed, you can no longer cancel the box and will not be eligible for any refunds. If you encountered problems cancelling a subscription, please contact us 10 days prior to your next renewal to ensure timely and successful cancellations.

Here are the steps to skip the next subscription box theme:

1. Login to your subscription portal,
2. Click on "Manage subscription"
3. Click on the Subscription which you desire to skip
4. Click on "Skip next order"

Please note that billing is processed one month in advance for the next box. Eg: Billing/Renewal for June's Box will be in May.

Old subscription portal -
To skip a month, log into your My Subscription Box Portal page, click the “Subscriptions” option in the top-left corner, click "Skip a month" next to the subscription that you'd like to skip. The subscription will skip that month's box and renewal/billing will be pushed back to the next month.

Please note that billing is processed one month in advance for the next box. Eg: Billing/Renewal for June's Box will be in May.

For Prepaid Subscription plans:

Unfortunately, there is no option to skip a month during your prepaid term.
However, you may proceed to skip your renewal billing via your subscription portal. eg: For 3 months prepaid plans, skipping your renewal would means the renewal billing will be skipped and billed 3 months later. You will not receive the next 3 boxes which was skipped until the renewal is paid.

For 3 months prepaid plans - Please note that billing is processed 3 months in advance for the next 3 boxes. Eg: Billing/Renewal for June, July and August Boxes will be in May.
For 6 months prepaid plans - Please note that billing is processed 6 months in advance for the next 6 boxes. Eg: Billing/Renewal for June, July, August, September, October, November Boxes will be in May.