I haven't received my subscription box shipment. What do I do?

Our international shipping service provides door-to-door tracking, but the delivery expectation is 7-14 days after the shipment arrives at the international routing facility in Singapore. Additional delays are possible due to customs, public holidays or global pandemic. If you do not receive your box within 20 days of order dispatched date, please reach out to us by the "Contact Us" button below.