It has been 3 days. Why is my order not shipped out yet?

We are committed to ship out your store order within 24 hours on business days, excluding weekends and Public Holidays.

Subscription boxes is scheduled to be shipped out every 1st to 2nd week of the box month.

As of now, our Fulfillments Team is working hard to ship all orders on schedule. Please also allow some time for the local post to delivery your order to you.

Please contact us if your store order has still not been shipped out after 7 days of payment.

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